Cancellation policy
Each charter follows the cancellation terms of the operator who owns the yacht. Here is how that works and what to look for.
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Before the operator confirms
A booking request is not a booking. You can withdraw it at any time before you accept the operator's confirmed offer, at no cost. Just reply to the confirmation email or contact us.
After you accept an offer
Once you accept a confirmed offer, the operator's cancellation terms apply. They are included in the offer and in your charter contract. A typical schedule in the charter industry looks like this, but always check the terms you receive:
- More than 90 days before embarkation: the first instalment (often 30–50%) is retained.
- Between 90 and 60 days: up to 50% of the charter price may be retained.
- Less than 60 days: the full charter price is usually due.
Many operators will refund more if they manage to re-let the yacht for your dates. Ask them; it is often worth it.
Cancellation insurance
We recommend travel or charter cancellation insurance, especially for bookings made far in advance. Some operators offer it with the offer; independent insurers also cover charters.
If the operator cancels
If an operator cannot provide the yacht, for example after serious damage, they must offer a comparable replacement or refund what you paid in full. We will help you find alternatives.
Weather
Bad weather is not normally a reason to cancel or for a refund, because the yacht remains available. If the base or port authority closes the harbour at embarkation, the operator will agree a solution with you.
Questions about a specific charter? Write to hello@sailcorner.com or read our terms of use.